Contact

Support requests: If you have a support request then please email the Support team and we'll log your ticket. An auto response will immediately be returned with your ticket number. A member of the team will respond as soon as they've picked-up your ticket and have the information you require. If the issue is urgent then please contact the team by telephone. During office hours the above number will reach the team. Outside of the above hours you can contact the duty engineer using the telephone number provided in your account configuration document.
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Referral programme: If you think that you would like to refer the SMSCarrier service to your clients and others then we'd be happy to speak to you about our referral programme. Please contact Sales to hear about the benefits of referring clients to us.